Clinic / Medical Center
Medical clinic with patient records, appointment scheduling, doctor management, prescriptions, and insurance billing
Included Modules
All freeEverything you need to run a Clinic / Medical Center, ready to go.
Appointments
Schedule and manage client appointments and availability
Cash Register
Cash register session management with opening/closing balances, denomination …
Customers
Customer management with CRM features, lifecycle tracking, tags, …
Inventory
Product and stock management with categories, variants, barcodes, …
Online Booking
Public online appointment booking page for customers
Sales & POS
Universal sales engine with multi-tax support, payment methods, …
Pre-built Roles
3Role templates for a Clinic / Medical Center. Assign them to employees during setup.
Doctor
Receptionist
Nurse
Setup Guide
AI AssistantStep-by-step commands to configure your Clinic / Medical Center hub in minutes.
Setup Guide: Clinic / Medical Center
Configure your Clinic / Medical Center hub from scratch using the ERPlora AI Assistant. All commands below are sent to the Assistant at
/m/assistant/.
Step 1 — Describe your business
Send this as your first message to the AI Assistant:
Hi! I have a private medical clinic in Vienna. It's called "Vienna Health Clinic". We offer general medicine, gynaecology, and orthopaedics consultations. We have electronic patient records, appointment management, and patient billing. I need to set up the full system.
The assistant will detect your business type and install the right modules. The hub will restart (1-2 min).
Step 2 — Configure everything
After restart, send this complete configuration message:
Perfect, modules are installed. Please configure everything:
- Business info: name "Vienna Health Clinic GmbH", address "22 Währinger Strasse, 1090 Vienna", VAT number ATU12345678, phone 01 456 7890, email info@viennahealthclinic.at
- VAT: exempt from VAT for medical services. Medical supplies for sale: reduced rate depending on product
- Payment methods: cash, card, health insurance (private)
- Employees:
- Dr. Josef Huber (Doctor, PIN 1234)
- Maria Weiss (Receptionist, PIN 5678)
- Anna Klein (Nurse, PIN 9012)
- Services:
- General medicine consultation (€50), Gynaecology consultation (€65), Orthopaedics consultation (€60), ECG (€35), Basic blood test (€45), Abdominal ultrasound (€55), Full medical check-up (€120)
Execute everything without asking further questions.
Modules installed
| Module | Purpose |
|---|---|
| appointments | Multi-doctor appointment scheduling with specialty and room |
| cash_register | Patient payments at reception |
| customers | Patient database with contact and insurance info |
| inventory | Medical supplies and consumables stock |
| invoicing | Issue invoices and insurance billing documents |
| online_booking | Online appointment booking for patients |
| patient_records | Electronic health records (EHR) with clinical history |
| sales | Record medical service charges |
| tax | Tax configuration — exempt medical services, reduced for supplies |
Roles
| Role | Key permissions |
|---|---|
| Doctor | full patient records, appointments, view-only patients |
| Receptionist | appointments, customers, sales, cash register |
| Nurse | view patient records, appointments, view-only inventory |
Typical use cases
- Manage appointment schedules per doctor and specialty with automatic confirmation
- Record patient clinical history with progress notes per visit
- Bill private health insurers with the correct service codes
- Manage medical supply and consumables stock
Notes
Healthcare sector — medical services are exempt from VAT (healthcare assistance exemption). Medical products sold over the counter (bandages, orthopaedic materials) may be taxed at a reduced rate. Electronic health records must comply with data protection regulations. Patient record access is restricted by role.
Start your Clinic / Medical Center with ERPlora
Create your free account and set up your business in minutes using the AI Assistant. No technical knowledge needed.